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Ensure Accuracy, Compliance, and Reliability
Tektronix & Keithley Factory Verified Calibration Services is a comprehensive solution that guarantees that your instrument is restored to its brand-new status as if it came off the manufacturing floor for the first time.
With our Factory Verified calibration service, you will receive:
- Instrument adjustments for out of tolerance calibration.
- The latest Tektronix and Keithley software and firmware upgrades.
- Preventative maintenance check across the full range of instrument operation.
- Exhaustive cleaning process to return your equipment to factory standards.
Why Tektronix and Keithley Factory Verified Calibration?
Quality & Accreditation
We take great pride in our team of highly skilled calibration technicians and customer service engineers at Tektronix and Keithley who possess an unmatched expertise in servicing your critical Tektronix and Keithley test and measurement equipment.
You can be confident that every instrument undergoes the same meticulous calibration procedures as the manufacturing floor. These procedures follow testing of additional preventative maintenance check points ensuring equipment reliability and peace of mind of uninterrupted operations until the next calibration.
Tektronix & Keithley Factory Verified Calibration Service Locations
Our breadth of factory service locations ensure that you can access our factory trained technicians all over the world.
Factory Verified Calibration Service Levels
Tektronix offers a comprehensive range of factory verified calibration service levels, ensuring the highest level of precision and quality for your measurement equipment.
Standard Calibration
Our Standard Calibration service offers essential calibration to keep your instruments performing optimally. The service includes a calibration certificate with calibration and due dates, a traceability statement, and identification of any measurement parameters not meeting test specifications (out of tolerance).
Standard Calibration with Data
Take your calibration to the next level with our Standard Calibration with Data service. In addition to the benefits of the Standard Calibration, you'll receive complete before/after measurement data, providing detailed insights into each parameter tested during the calibration process.
Accredited Calibration
For uncompromising compliance and credibility, our ISO/IEC 17025 Accredited Calibration service is the ideal choice. This service includes all the features of the Standard Calibration with Data and adds a reported statement of conformity based on Tektronix Decision Rule or your custom decision rule, and uncertainty for each parameter tested. You'll also receive a calibration certificate with the accrediting body's logo for added assurance.
Tektronix's Factory Verified Calibration Service offers a global solution for precision calibration, with service availability spanning multiple regions. This summary outlines the service levels provided in each region, ensuring customers worldwide can access the precise calibration they need for their measurement equipment.
| Region | Standard Calibration | Standard Calibration with Data | Accredited Calibration |
| North America | ANSI/NCSL Z540.1 | ANSI/NCSL Z540.1 | ISO/IEC 17025 |
| Europe, Middle East and Africa | ISO9001 | ISO9001 | ISO/IEC 17025 |
| India | ISO9001 | ISO9001 | ISO/IEC 17025 |
| Greater China | ISO9001 | ISO9001 | ISO/IEC 17025 |
| ASEAN and Australia | ISO9001 | ISO9001 | ISO/IEC 17025 |
| Japan | ISO9001 | ISO9001 | ISO/IEC 17025 |
| Korea | ISO9001 | ISO9001 | ISO/IEC 17025 |
Factory Verified Calibration Service Plans
Protect the health of your Tektronix and Keithley equipment from the risk of unplanned failure and downtime. Our Factory Calibration Plans can extend the useful life of your instrument and keep your instrument in like-new condition to ensure precise measurements and results. We offer both standard and accredited Factory Calibration plans for 3 or 5 year periods.
Factory Verified Serviced Equipment
Rest assured that Tektronix has factory verified calibration capabilities for all of your Tektronix and Keithley equipment. Our factory trained Tektronix calibration technicians can calibrate the following types of equipment back to its original standards as if it came off the manufacturing floor for the first time:
- Oscilloscopes
- All types of probes (Passive, Current, and more)
- Spectrum Analyzers
- Signal Generators
- Power Supplies
- Digital Multimeters
- Source Measure Units
- Arbitrary Function Generators
Frequently Asked Questions
What is the difference between Factory Verified and OEM Compliant Calibration?
Can I get Factory Verified calibration at my local lab?
What calibration service levels are available?
There are different calibration service levels available depending on your requirements. Standard and accredited calibration services provide the traceability needed for regulatory requirements.
Standard Calibration (ANSI/NCSL Z540.1)
This service provides a calibration certificate with a calibration date and calibration due date. A traceability statement is provided. Measurement parameters not meeting the test specifications (out of tolerance) are identified and reported on the certificate.
17025 Accredited Calibration
Instrumentation is calibrated in accordance with ISO/IEC 17025 within our approved scope of accreditation. Accredited calibrations provide a certificate of calibration with the accrediting body's logo on the document. The calibration date is on the certificate and the calibration due date is only placed on the document when specified by the customer or contractually agreed. A traceability statement is provided. Measurement data and uncertainty for each parameter tested during the calibration is provided.
Compare calibration service levels and what to consider when choosing a provider.
Some of our equipment is difficult to move. How do we get it calibrated?
Sometimes sending in an instrument to get calibrated isn't an option. From onsite service to local service centers, there are different delivery options available to meet your needs.
Local service centers – Local service centers offer free pick-up and delivery within the locality of the center, and a broad scope of accreditation which helps minimize third-party costs.Tektronix has 27 North American and 18 International locations. Find a service center nearest you.
Periodic onsite service – With this option, customers can plan ahead and avoid having to take equipment out of service to minimize impact on your design and production schedules. This is also the best option to calibrate sensitive or large equipment that can’t be moved.
“Virtual onsite service” – With the concerns surrounding the ongoing COVID-19 pandemic, we’ve also introduced a new “virtual onsite” service where we dedicate the resources and standards that would have been used for onsite service but perform the service in our service center. Virtual onsites, combined with pickup and delivery service, allow for appropriate social distancing where required and offers the same fast turnaround times you would experience with a normal onsite service event.
