Contact us
Call us at
Available 6:00 AM – 5:00 PM (PST) Business Days
Download
Download Manuals, Datasheets, Software and more:
Feedback
Factory Service Plans
Protect your investment and your uptime with our service plans. With benefits from priority service to OEM-expert maintenance to accident protection, invest now to protect and maintain your instrument from unplanned downtime and expense.
Which Plan is Right for You?
Our factory warranty covers your equipment from failures and design flaws, In addition, there are several service options which can extend your warranty coverage and avoid costly repairs. Pick the plan that best suits your needs (3 or 5 year options available):
Factory Service Plans |
Standard Protection
Ships with your instrument. |
Extended Protection Basic coverage that extends your warranty to protect your investment and your uptime. |
Premium Protection Save up to 80% and shield yourself from unexpected downtime and cost with these feature-rich plans. |
|
---|---|---|---|---|
Features |
Original factory warranty with purchase -1 or 3 years) | Tek Care and KeithleyCare™ Extended Warranties – 3 or 5 years | Total Protection Plan – 3 or 5 Years, Tek & Keithley | Gold Care Protection Plan – 1, 3 or 5 Years, Tek only |
Original factory warranty | ||||
Extension of factory warranty | ||||
Protection from manufacturer defects | ||||
Free factory certified calibration with repair (if necessary) | ||||
Free in-country shipping | ||||
Priority on-bench service | ||||
Coverage of user-caused EOS and ESD damage | ||||
Coverage from accidental damage | ||||
Coverage from normal wear and tear | ||||
Loaner unit during repair shipped within 48 hours | ||||
Optional Factory-Certified Calibration Plans- 3 or 5 year Various levels with and without data, for additional cost. Plan details. | Initial factory calibration included | |||
Suitable for | Included with every product | Any Tektronix and Keithley instruments | 4-5-6 Series Oscilloscopes Function Generators Multimeters Probes Other advanced products |
70k & 8 Series Oscilloscopes Probes Signal Sources Spectrum Analyzers |
- Covers instrument, parts, labor and transportation
- Includes software, safety and reliability updates
- Covers instrument, parts, labor, and transportation
- Includes software, safety, and reliability updates
- Verification of specifications using proprietary procedures developed by Tektronix and Keithley
- Traceability to national metrology institutes
- Loaner product (of equal or higher performance) shipped within 48 hours
- User-caused EOS and ESD damage protection
- First and only plan in the industry to offer coverage for accidental damage
- Coverage for electrostatic discharge and electrical overstress
Renew your service agreement
Do you already have a service agreement? Renew your contract to continue to receive the benefits of Tektronix and Keithley services.
- Free shipping
- Priority service
- Lock in pricing with multi-year agreements
- Coverage over the life of your instrument or length of your project
- Quick and convenient coverage – there when you need it!